Privacy Policy

The Southern Touch Home

Effective Date: 1/30/26

The Southern Touch Home (“we,” “our,” or “us”) is committed to protecting the privacy, dignity, and personal information of individuals who visit our website, request services, or apply for employment. This Privacy Policy explains how we collect, use, protect, and disclose personal information in a responsible and transparent manner.

Information We Collect

We may collect the following types of information through our website and communications:

Personal Information

• Name

• Email address

• Phone number

• Mailing address

• Employment application information (for applicants)​

Care Inquiry Information

When individuals or families request information about services, we may collect general details needed to respond to the inquiry. We do not request or require sensitive medical information through our public website forms.

Technical Information

• IP address

• Browser type

• Device information

• Website usage data (via analytics tools)

How We Use Information

We use collected information to:

• Respond to care inquiries and service requests

• Communicate with individuals and families seeking services

• Process employment applications and staffing inquiries

• Improve website functionality and user experience

• Maintain internal records and operational needs

We do not sell or rent personal information to third parties.

Protection of Personal Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, or disclosure. Access to information is limited to authorized personnel who require it for legitimate business purposes.

Health-Related Information & HIPAA Considerations

Our website is designed to collect general inquiry information only. Individuals are encouraged not to submit sensitive health or medical details through website forms.

Any protected health information (PHI), if collected through secure and appropriate channels outside the website, is handled in accordance with applicable privacy and confidentiality standards.

Sharing of Information

We may share information only:

• With trusted service providers who assist in operating our website or business (under confidentiality obligations)

• When required by law or legal process

• To protect the rights, safety, or property of individuals or our organization

Cookies & Website Analytics

Our website may use cookies or analytics tools to understand visitor behavior and improve functionality. These tools do not collect personally identifiable information unless voluntarily provided by the user.

Visitors may adjust browser settings to refuse cookies if desired.

Employment Applicants

Information submitted by individuals applying for employment is used solely for recruitment, screening, and staffing purposes. Employment information is handled confidentially and accessed only by authorized personnel.

Accessibility & Respect

We are committed to respecting individuals of all abilities and backgrounds. Our website and communications strive to use person-first, respectful language and to support accessibility wherever possible.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Southern Touch Home Care
4 George C Wilson Ct, Ste B, Augusta, Ga 30909
(706) 993-0954
admin@southerntouchhomecare.com